According to ISPA, the global spa market is also expected to rise at an estimated compound annual growth rate of 5.66% from 2017 to 2021 which is wonderful news however the downside is that there is an increasing staffing shortage with well over 30,000 open positions and high turnover. There are a number of factors that contribute to the challenge of finding qualified employees: the perception that spa/wellness is not a path to a successful career; lack of training for managers in treatment protocols and methodologies and conversely lack of business training for therapists; opportunities for internal advancement.
The most recent Bureau of Labor Statistics data suggest stable employment within the beauty and wellness occupations, and the most recent projections indicate that the beauty and wellness communities are a growing component of the U.S. economy. In fact, the Bureau projects faster than average job growth for hairdressers, barbers, and cosmetologists, with a 10% increase in employment from 2014 to 2024. In good times and bad, Americans still routinely seek out services performed by cosmetologists, barbers, estheticians, nail technicians, and massage therapists, and this contributes to the industry’s growing demand. Service-related occupations are performed by licensed professionals who cannot and will not be replaced by technology or have their jobs outsourced overseas.